Beautiful Dress light and soft stuff
Neat and clean Embroidery
Alhamdullillah Satisfied
JazakAllah Khair
Lovely suit same as picture
Very good and Original dress
Return & Exchange Procedure
You can apply for a Return or Exchange within 7 days of your purchase
If you are not satisfied with your purchase, please return it to us within 7 days of your purchase, and we will gladly issue a refund or process an exchange maximum within a week of receiving the returned goods.
Items must be unworn, unwashed, undamaged and unused with all original tags attached for a return to be acceptable.
NOTE:
- Buyer pays the return courier charges.
- Stitched or altered suits are not eligible for return or exchange.
Exchange
The exchange depends on the availability of stock at that moment.
Items must be unworn, unwashed, undamaged and unused with all original tags attached for an exchange to be acceptable.
NOTE: Buyer pays the return courier charges.
Return & Exchange Procedure
To return the item(s) please follow the procedure below:
- Take a picture of the defective part of the item
- Pack the item back in the original packing
- Email us [info@gracestore.pk] the picture of the defective part and let us know that you want to return or exchange
- We will give you the address to return the item
- Go to your local courier and send us the package
Refunds
Once we have received your return package and you have provided us with either your bank account or any other means to receive your money back, your refund will be processed within 7 business days. In the case of bank transfer, please allow another 2 to 4 business days for the amount to be credited to your bank account.
Our Team
ABDUL MOIZ
Chief Finance Manager
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Danish Amjad
Operations
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Shahbaz Ahmad Awan
Head Customer Support
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Abdul Munim
Assistant Accounts Manager
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Saad Jahangir
Lead Designer
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Usama Younas
Designer
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Muhammad Ahmed
Quality Inspection
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AMMAZ BAJWA
Customer Support
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ZIA BHATTI
Cutting & Packing
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Shirgeel Butt
Lead Fashion Designer
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Haris
Orders Booking
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Haider Ali
Traveler Embroidery
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Sheikh Sami
Returns Department
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Atif Khan
Warehouse Management
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Aoun Muhammad
Warehouse - Packing
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AMDAD ALI
Embroidery Designer | Lead
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MOEEZ
CS
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MUHAMMAD FURQAN RAFIQUE
Embroidery Designer
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